Privacy Policy

In accordance with the personal data protection regulations, and in accordance with the provisions of articles 13 and 14 of EU Regulation 2016/679, General Data Protection Regulation, through this Privacy Policy, the User is informed of the following.

Responsible for data processing

Machine of Cosas Bonitas SLU with registered office at C / Haro 20, 28043 Madrid and CIF B85836369is responsible for the treatment of the data provided by users through its website https://ritavon.es/ You can contact us through the e-mail info@ritavon.es

 

Data collection through the web

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary. Therefore, we will treat your data for the following purposes:

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Perform analysis and improvements on the Web, on our products and services. Improve our business strategy.

When we collect your personal data through a form, you will have to mark the checkbox of acceptance of the Privacy Policy, and "click" on the send button. This will necessarily imply that you have been informed and have given your express consent to the processing of your data based on this Policy.

All our forms have the * symbol in the mandatory data. If you do not provide those fields, or do not mark the checkbox of acceptance of the Privacy Policy, the sending of the information will not be allowed.

 

Data collection through newsletter subscription

Through the web you can subscribe to our newsletter if you wish, by providing us with an email address, to which it will be sent.

We will only store your email in our database, and we will proceed to send you emails periodically, until you request the cancellation, or we stop sending emails, with the purposes of:

  • Manage the requested service.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Perform analysis and improvements in mailing, to improve our business strategy.

To subscribe it will be necessary, in addition to inserting your email, to accept a checkbox or click on send, which you have been informed of and have expressly granted your consent to receive our newsletter in accordance with this policy.

If you do not check the privacy policy acceptance checkbox, the information will not be sent.

If you do not want to continue receiving our Newsletter, you can unsubscribe from the service in the link available in each communication you receive.

 

Collection of customer data

As a client of Rita Von, we will treat the data that you provide us through the registration form, as well as the data that you enter in your user area, and that are necessary to offer you the contracted service, with the following purposes:

  • Preparation of the budget and monitoring thereof by means of communications between both parties.
  • Information by electronic means, that relate to your request.
  • Commercial information or events by electronic means, as long as there is express authorization.
  • Manage the administrative, communications and logistics services performed by the Responsible.
  • Billing and declaration of the appropriate taxes.
  • Carry out the corresponding transactions.
  • Control and recovery management.

The legal basis for the treatment is the acceptance of a contractual relationship, or failing that, your consent when contacting us to request information about the service we offer.

 

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except:

  • Legal obligation: specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the necessary treatment for the execution of the agreement.
  • Online payment gateways: in case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.
  • Responsible for the treatment: such as web development or maintenance companies, or hosting. They are contractually bound to maintain the same level of privacy as us, thus guaranteeing the security of your information.

In the event of international data transfer when using American applications, you will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies in terms of privacy.

User rights

The user has the right to:

  • Know if we are treating your data or not.
  • Access the personal data that we are treating.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only conserve them in accordance with current regulations.
  • To carry your data, which will be provided in a structured, commonly used or mechanical reading format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any information, we appreciate that you inform us to keep it updated, by sending an email to the address provided at the beginning of this policy.

 

Time of permanence of your personal data

  • Personal data will be maintained while you are still connected with us.
  • Once you dissociate, the personal data processed in each purpose will be maintained during the legally stipulated deadlines, including the period in which a judge or court may require them, taking into account the limitation period for legal actions.
  • The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if the legal term does not exist, until the interested party requests their suppression or revocation of the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.